Frequently Asked Questions
Everything you need to know about enhancing your living space with Fittes.
What is the standard shipping timeframe for furniture orders?
Most in-stock items ship within 3-5 business days. Large furniture pieces requiring freight delivery typically arrive within 2-3 weeks depending on your location.
Do you offer international shipping?
Currently, Fittes ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood products are FSC-certified, and we use recycled textiles whenever possible to minimize our environmental footprint.
Can I track my order once it has been placed?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.